Return & Refund Policy

At Yuvakpay, we aim to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, you can request a return within 30 days of receiving your item.

Return Process:

1. Initiating a Return:

   • To initiate a return, please contact us at support@yuvakpay.sbs

   • You’ll need to provide your receipt or proof of purchase.

2. Eligibility for Return:

   • The item must be in the same condition as when you received it.

   • It should be unworn, unused, with tags, and in its original packaging.

3. Pickup:

   • Once your return request is accepted, the item will be picked up from your location within 3-5 days.

4. Return Shipping:

   • If your return is approved, we will send you a return shipping label along with instructions on how and where to send your package.

   • Please note that items returned without first initiating a return will not be accepted.

Damages and Issues:

• Please inspect your order immediately upon receipt.

• If the item is defective, damaged, or if you received the wrong item, please contact us right away. We will evaluate the issue and work to resolve it.

Refunds:

• Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

• If approved, a refund will be processed to your original payment method within 5 business days.

• Please note that the time taken for your bank or credit card company to process and post the refund may vary.

Contact Us:

• Email: support@yuvakpay.sbs

Thank you for shopping with Yuvak